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Registration

How do I register offline?

We recommend to complete the registration process online to ensure we get your correct details into our system. At the end of the registration process, you can choose to pay online by credit card or Paypal, or by alternative payment means such as cheque (in GBP) or electronic bank transfer.

Payment offline means we send you an invoice with the detailed payment instructions. You will have 15 working days to complete the payment, after which time we will erase your registration details from the system. If you miss the payment deadline you will have to register again.

If you cannot register yourself online, please send an email to us or call the customer service line. Contact details can be found here.

What payment methods do you accept?

The online registration system accepts major credit cards or Google Checkout. If you are paying by credit card, select 'Google Checkout' to complete the secure payment process. 

We also accept:

- GBP cheques which should be made payable to:

Newland UK Limited

and posted to: Newland UK, Thames House, 7 Mount Mews, Hampton, TW12 2SH, UK

- Electronic bank transfer (BACS). An invoice will be emailed to you upon request with our bank account details.

Is payment secure online?

The payment system uses secure payment gateway by Google Checkout and Paypal and uses security number verification.

Is VAT included in the delegate price?

The price excludes a booking fee which is added to the total online. VAT (Value Added Tax) is charged for EU and UK companies that require an invoice. They must pay by cheque or electronic bank transfer.

Can I register for more than one person?

You can register up to 4 persons at the standard delegate rate (early bird rate before 12 October 2008). If you are registering 5 or more persons, please email us to request a group rate which is further discounted. If you have special questions about your group booking please contact us.

What happens if I cancel or do not show up?

We charge a £20.00 cancellation fee.

Full charge after 15 October, unless delegate is replaced or place subsequently sold.

How do I get into the World Travel Market?

WTM is a trade-only event. This means that pre-registration is required via the WTM website. When you register for the forum, you can advise us if you need help in obtaining a WTM entrance badge and we will send you further details. You can also visit the WTM website and complete the free registration form.

I am a student/academic/charity - is there a discount?

We do not offer a concession but will consider your request on a case-by-case basis for a limited number of student tickets. Please write to us with your inquiry.

I could not complete the registration process because of technical error, what should I do?

If we have logged your details, we can retrieve them to avoid you having to re-input all the details, Simply email us with details of the problem.

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Delegates

What is included in the delegate rate?

Delegates receive the following benefits as part of their registration:

* Electronic version of the China Outbound Travel Handbook

* Exclusive membership in China the Future of Travel Private Network

(access to further information about China outbound tourism and download a 60 minute audio seminar on the Chinese travel industry; submit questions and join discussions; network with other delegates and plan your meetings in advance; business matching)

* Delegate pack 

What is included in the networking lunch?

Joining the lunch is an excellent opportunity to network with the speakers, other delegates and the Chinese travel delegation which includes about 20 travel professionals and travel trade journalists.

You will also enjoy high quality, authentic Chinese cuisine and learn some tips about Chinese food etiquette.

Can I arrange meetings with the Chinese travel agents in advance?

We provide targeted business matching for our sponsors, with sponsorship packages starting at £600.00.

All delegates can make contact with each other through the exclusive Private Network and arrange to meet during WTM.

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Sponsorship

What are the benefits of sponsoring this event?

There are many benefits if you are hoping to attract attention in China as we work closely with China's travel trade publications, travel portals and the outbound tourism sector. For a full list of benefits please download thisPDF document or call us to learn more. 

If you are providing service to providers of travel service in the West, the exposure at WTM is another valuable benefit.

As sponsor, how can you help me promote my service in China?

Apart from the exposure via your logo and link on the Chinese version of the WTM-ChinaContact forum website and through our Chinese press releases, we can help generate news articles in the wider Chinese media and book interviews for you with Chinese media during WTM.

ChinaContact can provide free consultation on the best approach for promotion in China to sponsors of the forum.

Can I just advertise on your site without sponsoring?

The basic sponsorship package costs £600.00 and includes site advertising and other benefits, including full access to the forum. This package can be purchased from the registration page where details of all inclusions are given.

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Supporters

I am a member of one of your supporting organisations, what discount can I have on registration?

If you are a member of Visit London, UKinbound, PATA, Visit Scotland or CBBC, you should have received communication from these organisations with details of your discount and the discount code to enter during registration. Please contact your respective organisation to ask for this if you have not received any information or email us with your membership number or supporting data.

Are there other benefits to members of the supporting organisations?

ChinaContact, the forum organiser, offers discounts on consultation and marketing/localisation services to members of these organisations. Contact us for more details.

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Further information

I am researching this topic, where can I get more information?

Please review the background section of this site for an overview of the Chinese tourism sector. You may also wish to visit the following sites:

www.ccontact.com

news.future-of-travel.org

www.china-outbound.com

I am interested in tourism to China, where can I find information?

The background section of this site contains detailed information about tourism in China. You can write with your specific questions and needs to ChinaContact by email.

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Privacy

What is done with the information I provide during registration?

We ask for obligatory information necessary to verify your payment and contact you for any updates on the forum.

We also ask for optional data concerning your interest in the Chinese tourism market in order to prepare content for the forum that will better help your business.

The payment details are only used to process the payment and then deleted by the payment processing gateway.

The contact details are kept on record to keep you posted on developments and news on China tourism via a monthly newsletter from ChinaContact.

You can remove yourself from the database at any time by unsubscribing. An unsubscribe button is shown at the bottom of each email we send out.

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